AWS AppSync GraphQL and DDD-Oriented Architecture
GraphQL has gained lots of attention in recent years when it comes to implementing the web API. GraphQL provides declarative and self-documenting schema and allows the client to query only for the data it needs, in the format that it needs it in—significantly reducing the development time.
Remote SAAS Video Troubleshooting Customer Service Improves Communication Between Customers and Agents
PDG Consulting’s simple yet robust on-demand remote SAAS video troubleshooting and sharing solution lets companies eliminate visual barriers between their service center agents and customers to solve issues faster.